macOS Support Essentials 10.13 (ACSP): November 22-24, 2018

Apple Service Fundamentals: tbc

Apple Certified iOS Technician (ACiT): tbc

Apple Certified Mac Technician (ACMT): tbc

Train the Trainer (T3): tbc

Locations: Dublin, Limerick, Cork - Ireland

Host: Big Wave Media Training

macOS Support Essentials 10.13

macOS Support Essentials 10.13 is a three-day course that teaches the best ways to support macOS High Sierra users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience. You'll learn:

- How to use macOS High Sierra tools and resources to troubleshoot macOS High Sierra

- macOS High Sierra features and functionality, including how to find more information

- How to prepare for Apple Certified Support Professional (ACSP) 10.13 certification

Apple Service Fundamentals

Apple Service Fundamentals is a 3-day course that teaches participants the skills they need to handle face-to-face customer interactions involving all Apple devices. Successful completion of the Apple Service Fundamentals Exam fulfills the prerequisite for Apple Certified Mac Technician (ACMT) and Apple Certified iOS Technician (ACiT) certification. Interactive discussions and hands-on exercises guide participants through the best way to manage customer interactions, the required safety precautions, and basic troubleshooting skills. Participants’ knowledge and skills are tested and reinforced by working through real-world scenarios and role-playing.

Training for Apple Service Fundamentals is available to technicians who work at or wish to work at Apple- authorized service facilities.

This course is intended for anyone wishing to become certified to repair and troubleshoot iOS or macOS devices and is the pre-requisite for those programs.

Apple Certified iOS Technician (ACiT)

Apple Certified iOS Technician (ACiT) is a 3-day course that enables participants to become certified to troubleshoot and repair iPhone, iPad, Apple Watch, and Apple TV at an Apple Authorized service facility. Interactive discussions and hands-on exercises guide participants through the setup, navigation, features, and associated services of iOS devices. Participants also learn how to maintain, troubleshoot, and repair iOS devices. Participants’ knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs.

Training for ACiT is available to technicians who work at or wish to work at Apple-authorized service facilities.

This course is intended for anyone wishing to become certified to repair and troubleshoot iOS devices.

Apple Certified Mac Technician (ACMT)

Apple Certified Mac Technician (ACMT) is a 4-day course that enables participants to become certified to troubleshoot and repair Mac computers. Interactive discussions and hands-on exercises guide participants through macOS setup, maintenance, features, and associated services. Participants also learn how to troubleshoot macOS and Mac hardware and perform repairs on Mac computers. Participants’ knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs.

Training for ACMT is available to technicians who work at or wish to work at Apple-authorized service facilities.

This course is intended for anyone wishing to become certified to repair and troubleshoot macOS devices.

Click here to book your place, or learn more from Big Wave Media Training, Ireland

I deliver Apple certification training throughout Ireland, at Apple Authorised Training Centres. I am currently offering great Apple learning experiences exclusively with Big Wave Media Training in Dublin, Limerick, and Cork. If you are looking for Apple training classes in Ireland please don’t hesitate to get in touch. I deliver both Apple Certified Support Professional (ACSP) and AppleCare Technician Training - ACMT and ACiT. Please contact me to discuss your needs and get your Mac certification and iOS certification up to date.

AppleCare Mentor Trainer, Apple Certified Trainer, Apple Certified Support Professional, Apple Certified Technical Coordinator, Apple Certified Associate - Mac Integration, Apple Certified Mac Technician, Apple Certified iOS Technician, Apple Product Professional