The following is genuine feedback received from customers regarding training, coaching and technical support. The country references may refer to the nationality, location, or primary language of the customer at the time of the work.

THANKS! It worked, you are my hero.

Maria, The Netherlands

I'm really glad that Russell has chosen to go international and share his knowledge of Apple and other IT informational all over Europe! I'm really glad that I went to his seminars where I got to find new things about my Apple devices which I didn't know existed and to be reminded of things that I may have forgotten about! Especially thanks to you for giving me a training session on social media and how to make social media profiles which I manage better! It has proven to be useful and has given us a new start! Thank you for going international and making us smarter and our lives better.

Roberts, Latvia

The seminar on laptop and mobile device security I attended was excellently structured and organized. In several occasions the speaker engaged the public in the discussion, drawing useful conclusions from personal experiences of all attendees. Although I am an experienced iOS and OSX user, using many Apple products throughout the years, I gained valuable insights into the security concerns of my devices, which surprised me and I had not thought about before.

Artūrs Černis, Latvia

Hi Russell. I enjoyed your `Three Hour Apple Expert´ seminar on July 2. The venue was very comfortable, the presentation was humorous and well illustrated, the question and answer period instructive. I’m definitely more confident trying out new applications on my Mac. Much of the information was new to me and as a copy of the talk was promised I did not take copious notes. I attended with a friend and as we had a reduced rate it was very good value and both of us are keen to go to another. Although I haven't had the opportunity to call on your personal service, I certainly would. Looking forward to a CD of the seminar.

DW, USA

The discovery of Russell Newton is a true blessing! He is very well skilled in his profession as an Apple computer specialist. He absolutely knows how to go about with the Mac's and can explain very clearly to a not so computer minded person what the problem is and more important how to solve it. So unlike other computer specialists I have come across with. They seem to speak a different language. Also his enthusiasm in his work is very nice to experience and gives you the positive feeling your computer is in good hands. He will admit when he has made a wrong diagnose (this is very rare). And as if it is his personal problem he will keep looking for a solution. I learned of useful little shortcuts he uses and to be more confident with my computer. His first seminar was very clever and I do hope he will continue with that. He does not over charge at all, I have the impression he sees your problem as a new experience to solve and therefore will charge you very fairly and sometimes even too little compared to the time he is using.

EH, Portugal

We recently bought an iMac computer for home use. This is our first venture into the world of Apple. Asking locally, if anyone could recommend a mentor, Russell Newton's name came up as a foremost expert. We therefore arranged a meeting with Russell. What a good move! Russell has a natural, intuitive instructional manner. Patient, good-humored and extremely knowledgeable. It has been a pleasure being introduced to the iMac by Russell, and we thoroughly recommend his services to all who wish to improve their knowledge base or have their questions and problems addressed by a real expert. In order for students to learn, teachers have to be inspirational and motivational - he is both, and we are eager to learn more.

CB, Portugal

Russell always responds quickly to our cries for help. He has solved our problems efficiently and is happy to explain very basic principles and processes without being patronizing. His charges are reasonable. We appreciate his support.

Marion & Peter, UK

I wanted just to send you a short note regarding the exceptional service you have given me thus far. With a major hard drive 'collapse' on my hands and the prospect of losing 'years' of very valuable data - you solved the issue (with a bit of help from my, 18 months old, back-up) in double quick time and got me back in to business with little to no angst from me. I was both surprised and relieved that your solution was rapid, unflustered and unhurried. Calm and, I have to say, honest appraisal and 'fix'! I appreciated that you could meet me at a place most convenient to me, go through the 'fix' & deliver, what amounts to, a  'clean' and refurbished MacBook. And - the big surprise - the cost! When I told a local PC  'fundi' what you had done - his estimate of cost was about 30% higher than you charged! Having said , I found it 'value' rather than 'cheap' - so no putting up your prices now! The ongoing online support and clues are a bonus - and you give them very willingly. I expect that this will (should?) have a limit - and is not an open ended bonus. Great stuff - well done and all the bet for success. I will certainly both use and recommend you. All the best.

Peter Nizette, South Africa

Russell continues to deliver quality solutions to any Mac issues I have encountered and I am happy to recommend his services to any Apple aficionados. Cheers.

Bill Young, UK

Russell was recommended to us from another Mac user and since have never sought or needed another Mac technician. He is always quick to respond and will go the extra mile to get the job done. We have three Macs and have had various problems and Russell has sorted them all. He is friendly, well priced and all in all has a quality service. Thanks Russell.

Sebastian & Michaela, Portugal

When you make contact with him, he gives you all his attention and puts all his knowledge into solving your problem, making you feel that you are the only one.  At most times, he has a vast amount of work as a result of being the only formally credited Mac professional in the Algarve. I have known him for nearly 10 years and can say that he does give you his time without restriction. Oh yes, and once I was even pleasantly surprised by his charges. He works fast, is highly intelligent and has two dogs!

Graham & Linda, Portugal

Russ is my Mac guru. Every time I’ve had an issue (big or small) with my two Macs over the last few years he has always been there straight away to help, and has always solved my problems, whether via email or in person. I am totally reassured being a total amateur on my mac that he is there and I would never think to go to anyone else. Thank you Russ!

KM, UK

After many years in the wilderness in regard to virtually all Apple software, Russell Newton was recommended to me last year by a friend. Russell has more than fulfilled my requirements for updating, service of and improvement of my software. I have been a very satisfied Macintosh user since 1985. I know no-one other than Russell in Europe to entrust with my continued use of my eight Macintosh's acquired between 1985 and this year, which are all in good working order. The fees he charges for his work are always fair. His official certification by Apple will no doubt lead to increasing his workload, which may mean that he cannot remain a one-man organization. I have no doubt he is capable of finding and training competent assistance. I would recommend Russell to any serious user of Apple products.

Hans Agerschou, Denmark

I have known Russ for several years, and have asked his help throughout my changing over to Apple products, when updating equipment, or whenever anything has not worked as I expected it to (usually my own incompetence). I have always found him to be excellent in every way. He explains carefully,  restores confidence, where it has wavered, suggests, and then often chooses carefully, other options, and has always been there to improve my Apple experience, I have total confidence in him, both technically and as a friendly, expert advisor on all things Apple...I think he is competent, a very serious  enthusiast for Apple....  knows his products... keeps up with all the new products brought out by Apple and has the instincts of a good teacher when explaining things, in that he finds good comparisons to illuminate a point, and clarify a difficulty. I would unhesitatingly recommend him to anyone wanting to know about Apple products, wanting to learn more about the Apple experience, and wanting friendly, expert help.

Valerie Diana Reid, Portugal

I was impressed with Russell's expertise, helpfulness and competence.  He fixed my iMac to run better than when I first bought it. He also solved a little problem that was plaguing me and my daughter.  My old mouse pad caused my mighty mouse to fly around my screen sometimes at the most awkward times!  Who would have thought that it was due to the pad? Not me, but Russell.

Dr. Stuart Lieberman, Germany

Russell Newton made my start with Apple an easy looking job, which was fine for an not very handy man in computer things. Any help - contact to Russell give straight away a positive reaction. So keep on going please! Thanks a lot.

Erik Wolters, The Netherlands

Russell my Mac-man, has always been an enormous help to me from the early days when Macs were just his fanatic hobby and never charged me. Through the years he has always given me help whenever I needed it OR whenever he was visiting!

SB, UK

Hi Russell. Thanks for giving me great technical support over the years. Always available, always dependable and always able to sort out my problems quickly. Plus, I always learn some new tip or feature whenever we meet. I wish you every success.

KR, Portugal

We were recommended by Russell to make the change to Mac after many painful years of using PCs and haven't looked back! Since then, on the rare occasions that we have needed some help, Russell has been very effective and efficient in sorting any queries we have had and we feel confident in recommending him to anyone who needs Mac/Apple assistance and support - you won't be ripped off!  Its good to hear there are regular training seminars coming up - a great opportunity to expand on our Mac knowledge.

Vince & Mandi, South Africa

Thank you for your recent assistance concerning my questions relating to my MacBook. Your office was most helpful, relatively easy to find, we both were able to meet at our predetermined appointment hour, and you were exceptionally knowledgeable and able to help me solve my particular problem. My best wishes.

PP, Portugal

I found the work you did for me excellent. You solved the problems I was experiencing, you came when you said you would, your charges were reasonable. In short I was very happy with the service you provided, and I will certainly not hesitate to ask for your assistance again when needed.

Claire, UK

Being a Mac owner is always a pleasure and, to quote Macs for Dummies, ‘When Bad Things Happen to Good Machines’ here in the Algarve, help, advice and technical support has been a problem. Until now. Russell's here!  He not only understands Macs but he's aware of how we "Macistas" feel when deprived of the use of our beloved computers. Hence his 48 hour support via email which can solve most Mac software problems. For the hardware, the turn-round is equally swift depending on the problem. His advice for repairs or purchases is honest to the point of his recommendations possibly losing him some profit. Hopefully, you won't have any problems but if you do... Russell's here!

BM, Portugal

Name: Russell Scott Newton

Born: 1974

First used a Mac: 1986

Began in Mac support: 2003

Founded Newteq, Apple Authorised Service Provider: 2012

Apple Qualifications: AppleCare Mentor Trainer, Apple Certified Trainer, Apple Certified Support Professional, Apple Certified Technical Coordinator, Apple Certified Associate - Mac Integration, Apple Certified Mac Technician, Apple Certified iOS Technician, Apple Product Professional

Phone/FaceTime/WhatsApp: +351 933 544 652

Email: me@russellnewton.com or russellnewton@me.com