HOW TO BECOME AN APPLECARE TRAINER

As of 2 May 2016, Apple requires that all current Apple Certified Mac Technicians pass two new exams before 3 November 2016:

          •     Apple Service Fundamentals Exam (SVC-16A)

          •     ACMT 2016 Mac Service Certification Exam (MAC-16A)

These exams and their accompanying training materials can be accessed by:

1. Those working at AASPs and SSAs, using their GSX account to view the courses in ATLAS, then registering for the exams through Pearson VUE.

2. Members of the public, by purchasing AppleCare Technician Training.

Whether you work for an Apple Authorised Service Provider, an organisation with a Self Servicing Account, or are seeking to gain the certification independently there are normally two paths open to you:

1. Self-study. This approach suits highly motivated individuals who have access to the appropriate resources, tools and processes. If you do not have a GSX account and access to ATLAS then you would be required to first purchase AppleCare Technician Training.

2. Attending a course at an Apple Authorised Training Centre (AATC). This will typically cost €1,500 to €2,500 (plus tax) depending on whether you do the full course with practical training included or the theory-only course. Of course, accommodation and travel would also need to be taken into account if the course is not in the city where you live. This is an appealing approach as the the training centre will provide all of the necessary guidance - whether you are new to field or simply re-certifying.

However, there is a third option…